Find the right AI tools for any job, task or industry.TOOLGRAIL / HELP CENTRE
Support
Practical help for finding tools, connecting your assistant and managing saved selections.
Self-service help
Start with the answers below. For a guided introduction, visit Documentation or the animated How it works page.
My assistant cannot connect. What should I check?
Confirm that your app supports remote MCP connections and that you have permission to add one. Use Streamable HTTP, choose no authentication, and paste the complete address below. A web browser displaying 405 at that address does not mean the MCP server is broken.
If the connection still fails, reconnect or rescan its tools. Check your internet connection and your workspace’s connector restrictions. Your assistant provider manages app permissions, plan access and its own connection interface.
The connector shows old tools or missing title annotations.
Use the assistant or submission portal’s Refresh, Rescan or Reconnect option. ToolGrail supplies five tools, each with a title and read-only annotations. A client can keep an older copy of the tool list until it refreshes.
I see “unknown slug” or no results.
Try a shorter task or role name. Ask the assistant to search first or list available roles, tasks and industries, then reuse the returned identifiers. Try removing filters or browse the catalog. A missing result means the published catalog may not cover that use case yet.
My wishlist disappeared or differs between devices.
Wishlists are stored only in the browser where you saved them. Clearing site data, using private browsing, switching devices, or using another site address can produce an empty list. ToolGrail has no server copy to restore. Compare selections are also local unless shared through a comparison URL.
How do I remove saved tools or stop the MCP connection?
Click a tool’s Saved button to remove it from your wishlist. Use Clear all on the comparison page to reset that list. To remove all local selections, clear site data for toolgrail.vercel.app in your browser settings. Disconnect ToolGrail in your assistant to stop future MCP calls; manage existing chat history with that provider.
A price, feature or MCP connection looks outdated.
Check the listing’s review date and follow its official product, pricing and source links. Information is updated in published batches rather than in real time. The vendor is the authority for current availability, billing, accounts, installation and its own MCP endpoint.
Can I sign in as a company or submit a listing?
Company accounts and submissions are a work in progress. Registration, company sign-in and submission actions are currently unavailable. See For companies for the current status.
Does ToolGrail cost anything to connect?
The public ToolGrail MCP endpoint currently requires no account or API key. Your AI assistant and any products you choose may have their own plans and usage limits. ToolGrail does not manage their subscriptions.
Can I send a support ticket or private request here?
Support is currently self-service through this page and the documentation. We do not provide an inbox, ticket form, live chat or a direct privacy-request channel on this site. This page cannot receive messages or process individual access or deletion requests. Do not post private information in assistant prompts to try to contact us.
Keep sensitive information out of requests.
ToolGrail only needs a general description of your work to find tools. Do not send passwords, API keys, private customer records, medical information or confidential documents. ToolGrail’s MCP cannot read a support message or contact a vendor for you.